FAQ

Shipping

How long will it take to get my order?

For the EU and USA the UPS Expedited shipping time is 2 - 5 working days. With UPS Express it is 1 - 2 working days.

What is the shipping cost?

We offer free standard shipping with UPS or the postal service.

What shipping carriers do you use?

For the EU and USA we use UPS. For the rest of the world we use the Post.

How can I track my order?

You will get an email from UPS with the tracking information once the clogs are shipped.

Can I return the clogs if they don’t fit?

Yes, unworn clogs can be returned for an exchange or refund. Please note that we do not cover the shipping cost for the returned shoes.

What size do you recommend?

Everyone’s feet are different so it’s a difficult question but take a look at our size guide section

Can you advice me when clogs and sandals that are out of stock will become available?

For out of stock clog styles, send us an email at: sales@maguba.com